Whether you need to raise money for a new project or you need to show how well your business is doing compared to last year, or you need to convey your ideas to grow your customer base -- expect to be asked for a written report that will be taken seriously. A business report can be anything from a set of financial statements to a full-fledged marketing plan, and there are as many formats for reports as there are stars in the sky. The easiest way to format a business report is to look around for a template or an example, and then to tweak the framework to fit your needs.
This is the most common type of business report. The Kingsley Helpdesk Operation has a high rate of employee turnover and a team of Human Resources executives from head office have been asked to look into it and write a report giving suggestions on how to address the problem.
This is the report they wrote: Read through the following short report and do the tasks that follow: The information in the report is based on a week-long investigation into the matter by three members of the Human Resource Department.
The three-member team interviewed staff, checked administration records and observed working conditions. Recommendations are made in this report on how to decrease the high rate of staff turnover at the centre.
Background The Kingsley Helpdesk Centre has been in operation for four years. It employs personnel whose work comprises mainly of handling telephone enquiries from the general public regarding our range of telecommunication services. Each employee had their own system of dealing with an issue.
Where a process needed to be explained, different employees would provide different steps. In many instances, the employees felt frustrated because they had not been trained how to handle an issue and were merely guessing at the solution.
When the staff survey was carried out, it was found that the most common complaint was about the working environment. Although a fifteen minute break every three hours was promised, in reality the long queue of callers on hold meant that a break was impossible, especially during peak hours.
The lunch break was usually shortened for the same reason. The employees work in teams of eight, supervised by a team leader. The team leaders were observed to criticise and correct the employees when they made mistakes, but never to praise the employees when they did well.
Interviews with the team members confirmed this.
Finally, many employees complained that there was no chance of decent career progression. Team leaders are paid only very slightly more than the team members and have to work slightly longer hours. The centre is run by three managers, who were sent there from headquarters rather than being promoted from amongst the ranks.
Conclusions The main issues that we found were as follows: Recommendations To address these four main issues, we recommend the following steps be taken: These officers should be tasked with organising a proper training session for all incoming staff.WMU discontinued personal web page services on ph-vs.com for students, staff and alumni effective January 9, These pages are now disabled.
LONG REPORTS SHORT REPORTS 2. THE SHORT REPORT The special business report can be classified into two categories. The short report and long report, also called the INFORMAL REPORT and THE FORMAL REPORT 3. The short report may range from short statement of facts presented on a single page to a longer presentation taking several pages.
Formal Reports and Proposals 9 T he distinctions between formal and informal reports are often blurred. Nevertheless, a formal report is usually written to someone in another company or organization.
This example of a report for an internship is a result of a Linkedin Published internship assignment sample. Internship Summarized in short report: Your internship report is a key component in the technical writing student’s proficient readiness.
Exhibit 1 Example of a Business Report Title Page Arrange title in all caps with longer line above shorter line (inverted pyramid styles); use.
Management reports are vital to the health of your organizational strategy. If you’re a leader in your organization, you already know that.
But if your current management reporting system is not delivering value for your organization, something may be missing.